AI & automation

Transflo

An AI voice agent that answers restaurant calls during busy service, takes orders and handles reservations.

Transflo AI voice agent dashboard
Sector
AI & automation
Platform
AI voice agent + integrations
Core stack
Retell AI, OpenAI, Twilio
Related service
E-commerce development

The challenge

The phone rings hardest when the team is busiest.

Restaurant teams lose orders and reservations when calls arrive during peak service and nobody can pick up.

Our response

An agent that answers every call.

An AI voice agent handles the call, understands what the caller wants, supports order and reservation journeys and connects with the restaurant’s existing systems.

What we delivered

The scope, in plain terms.

  • Inbound call handling with intent capture
  • Order and reservation journeys
  • Integration with Clover and Square restaurant systems
  • Telephony through Twilio, with Retell AI and OpenAI orchestrated in Make.com
  • Retell AI
  • OpenAI
  • Twilio
  • Make.com
  • Clover
  • Square
Busy restaurant service where Transflo answers incoming calls

More work

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