Enterprise technology · Jeddah, Saudi Arabia

Technology that keeps Saudi operations moving.

ArrowTech is a Jeddah-based technology company. We design, deploy and support access control, self-service kiosks, enterprise software and AI automation for organisations across the Kingdom, backed by a dedicated product engineering team.

  • Saudi-ready deliveryLocal discovery, deployment and support
  • Custom-built systemsDesigned around your operation
  • Hardware + softwareOne accountable technology partner
  • Product engineeringDesign, development and QA behind every build

Built around your business

Not a generic platform. A system that fits how your team actually works.

We start with the process, not a product catalogue. We look at how work moves today, design the workflow, build the software, connect the systems it depends on and support the operation after launch.

Automation built around your business.

Why ArrowTech

A local team in the room, with serious engineering behind it.

Large technology projects in the Kingdom need two things at once: people who understand the operation on the ground, and a product team deep enough to build it properly. Our delivery model gives you both, under one contract and one point of contact.

ArrowTech · Saudi Arabia

On the ground, close to your operation

  • Discovery workshops with your team, in Arabic or English
  • Site surveys, hardware sourcing and on-site installation
  • Staff training and go-live support
  • Local account management and ongoing support
Product engineering team

Depth to design, build and test properly

  • Product design, UX research and prototyping
  • Web, mobile, kiosk and AI engineering
  • Structured QA across devices and integrations
  • Long-term maintenance and feature development
  1. Discover locally

    We meet the people who do the work and map the process as it really runs.

  2. Design and engineer

    Product design and engineering, reviewed with you every sprint.

  3. Deploy on site

    Installation, data migration, training and a supported go-live.

  4. Support and improve

    One point of contact for fixes, updates and the next phase.

Services

Digital products, designed and engineered end to end.

From a first app idea to a mature operational platform, one team covers strategy, design, engineering, testing and long-term support. Each service page explains the scope, process and the questions clients usually ask.

Discuss a project

Our products

Systems for venues, hospitals and production floors.

Ready-built ArrowTech products for entry control, self-service, patient identification, wristband production and health information. Each one is configured for your site, installed by our team and supported locally after go-live.

Deployment

Need it configured for your site?

Every product is set up around your venue, devices and team, then supported locally after go-live.

Discuss a deployment

AI automation

Useful AI, governed workflows and people in charge of the decisions that matter.

Every automation is shaped around your policies, data, systems and escalation rules. We don’t sell a one-size-fits-all chatbot.

Voice & booking

AI voice agents that answer calls and book appointments

Agents handle the conversation, capture the essential details and coordinate appointments through connected calendars and back-end workflows.

  • Voice AI
  • Calendar
  • n8n orchestration
See the Transflo case study
Customer operations

Automotive enquiry qualification

Understand incoming customer questions, collect lead details, answer common enquiries and pass qualified conversations to the right person.

  • Lead routing
  • CRM
  • Human handover
Content intelligence

News and AI content distribution

Collect, summarise, categorise and publish content on a schedule, with duplicate checks, retries and proper error handling.

  • AI summaries
  • Scheduling
  • APIs
  1. Discover

    Map your business rules, risks, systems and the outcome you want.

  2. Design

    Define the workflow, integrations, approvals and escalation paths.

  3. Build and support

    Develop, test, deploy and keep improving it with your team.

Case studies

Recent work, explained properly.

Each case study covers the problem, what we built and the technology behind it. Here are six to start with.

View all 15 case studies
  • 2Enterprise
  • 3Healthcare
  • 4Access control & kiosks
  • 4AI & automation
  • 5Mobile apps
  • 3Web & commerce
Wristband production line, illustrating the manufacturing operation the ERP supports
Enterprise ERP

Wristband ERP Suite

Multi-tenant ERP for wristband and badge manufacturing, from order intake to ZATCA invoicing.

  • Next.js
  • TypeScript
  • Supabase
  • POS
Read case study
Hospital admission desk with patient wristband printing
Healthcare

Hospital Wristband Manager

Offline-first patient ID printing for hospital wristband printers.

  • Flutter
  • Dart
  • Firebase
  • HIS integration
Read case study
Transflo AI voice agent dashboard
AI & automation

Transflo

AI voice agent that answers restaurant calls, takes orders and handles reservations.

  • Retell AI
  • OpenAI
  • Twilio
  • Make.com
Read case study
Self-service kiosk at a family entertainment venue
Hardware & kiosk

Kids Zone Kiosk & POS

Windows kiosk, staff tools and POS for indoor kids’ play zones.

  • Flutter
  • Firebase
  • Firestore
  • Cloud Functions
Read case study
Deen Time focus-session screen
Mobile apps

Deen Time

Muslim-focused screen-time and daily-focus app used by 10,000+ people worldwide.

  • Mobile app
  • Focus sessions
  • Prayer
  • Screen time
Read case study
CaratX diamond marketplace listing page
Web & commerce

CaratX

Diamond wholesale marketplace built in Laravel.

  • Laravel
  • Marketplace
  • B2B commerce
Read case study

Where we help

Three common starting points.

Most projects begin with a commercial goal and an operational reality. We shape the technology around both.

01

Validate a new product

Turn a concept into an MVP with focused journeys, measurable goals and a realistic path to scale.

02

Modernise the operation

Replace disconnected tools with clear workflows, useful data and integrations someone is accountable for.

03

Automate service at scale

Give teams intelligent support without removing the human decisions that protect quality.

Industries

Experience across a wide range of sectors.

From consumer apps to high-throughput venues and regulated healthcare environments.

  • Healthcare & wellness
  • Hospitality & restaurants
  • Retail & commerce
  • Property & facilities
  • Events & visitor operations
  • Automotive & mobility
  • Education & community
  • Professional services

Our partners

Our partners.

Client feedback

What clients say about working with us.

The themes that come up most often:

  • Clear communication
  • Dependable milestones
  • Fast issue response
  • Flexible, adaptable teams
  • Direct access to engineers
A wellbeing-app founder highlighted enterprise-grade delivery, clear project management and a team that learned from challenges.
Founder, MyDay · VerifiedClient review
A KSA SaaS client described a collaborative working relationship and a completed first phase ready for its next stage.
CEO, Fzaa · VerifiedClient review
A Saudi jewellery client valued the team’s availability, support, flexibility and timely delivery across web and mobile.
Project Lead, Jewellery BrandClient review
A startup CTO credited the team’s technical and user-experience support while moving a mobile MVP toward market.
CTO, Niche App Startup · VerifiedClient review
A client reported a smooth workflow and noted a hard-working, knowledgeable team that communicated effectively.
Administration Manager, Phone Skope · VerifiedClient review
A software-company owner described dependable milestone delivery and particularly resourceful problem-solving.
Owner, Timepicks · VerifiedClient review
A founder valued the support from the initial brief through completion, alongside quick technical issue resolution.
Founder, Suppliers Key · VerifiedClient review
A product owner highlighted frequent updates, strong availability and high-quality delivery at a considered cost.
Owner, PixsleClient review
A founder recognised consistent progress, quality outputs and a flexible team that adapted to change.
Founder, Wosido · VerifiedClient review
A software-company owner noted strong engineering competence, reverse-engineering capability and fast issue response.
Owner, Software Development Company · VerifiedClient review
A founder praised careful UI implementation, prompt communication and close alignment with supplied mock-ups.
Founder, Mobile App CompanyClient review
A general manager valued a responsive team that continued proposing ideas until the requirements were satisfied.
General Manager, Tailoring Business · VerifiedClient review
An IT manager noted effective documentation and workflow that helped accelerate development work.
Manager, IT Company · VerifiedClient review
A wholesale-trader director recognised fast responses, available expertise and a working app with only minor refinements needed.
Director, Wholesale Traders Newcastle · VerifiedClient review
A payment-platform CEO cited an efficient native Android delivery and notably quick turnaround.
CEO, Spoonity · VerifiedClient review

Nationwide and beyond

From the Kingdom to the region.

Deployments across Riyadh, Jeddah, Dammam, Makkah and Abha, with partnerships extending into the wider GCC and hardware sourcing from China.

24/7 local supportKSA security compliant
  • 60+Projects delivered
  • 8+Years of innovation
  • 25+Enterprise clients
  • 99%Uptime reliability
Map of ArrowTech deployment coverage across Saudi Arabia and the GCC
  • JeddahHead office and main delivery team
  • RiyadhDeployments and client support
  • DammamDeployments in the Eastern Province
  • MakkahHigh-volume visitor operations
  • AbhaDeployments in the south
  • Wider GCCPartnerships across the region
  • Hardware sourcingSupply partnerships in China

FAQ

ArrowTech, in brief.

Quick answers to the questions people ask most about who we are and how we work.

Ask us something else
What is ArrowTech?

ArrowTech (Technical Arrow Technology Company) is a technology company headquartered in Jeddah, Saudi Arabia. It designs, builds, deploys and supports enterprise software, mobile and web applications, self-service kiosks, access-control systems and AI automation for organisations across the Kingdom.

Where is ArrowTech based?

ArrowTech’s head office is at 41503 - Palestine Commercial Center, Jeddah, Saudi Arabia. The team delivers projects in Jeddah, Riyadh, Dammam, Makkah and Abha, with partnerships across the GCC.

Does ArrowTech only work with companies in Jeddah?

No. Jeddah is the head office, but ArrowTech delivers and supports projects for organisations across Saudi Arabia, on site or remotely.

What does ArrowTech offer?

Services: mobile app development, web development, UI/UX design, e-commerce development, Chrome extension development, software quality assurance and AI automation. Products: crowd management and access control, self-service kiosks, a hospital wristband manager, a wristband ERP suite, a wristband design studio, a kids zone kiosk and HealthEye.

Does ArrowTech work in Arabic and English?

Yes. Workshops, documentation and user interfaces can be delivered in Arabic or English, including right-to-left Arabic layouts.

Can ArrowTech build ZATCA-compliant invoicing?

Yes. ArrowTech has built ZATCA-compliant e-invoicing into a production ERP and plans for it on Saudi platforms that issue invoices.

How do I contact ArrowTech?

Call (+966) 12-617-7177, email info@arrowtech.sa, or use the contact form at https://arrowtech.sa/contact-us.html.

Get in touch

Tell us what slows your team down.

Where customers wait, which process needs clarity, or what you want to build next. We’ll help you shape a practical next step.

Office
41503 - Palestine Commercial Center
Jeddah, Saudi Arabia
Helpful to include
  • What you want to build, fix or automate
  • Who will use it, and roughly how many people
  • The systems or hardware it must work with
  • Any deadline, event date or go-live target