Bugs reported by customers, not testers
Issues reach production because nobody owns testing. We put a clear process in place.
Software quality assurance · Jeddah & across KSA
Testing that catches problems before your customers do.
Functional, regression, device and API testing for web, mobile and integrated systems, planned around the journeys and risks that matter most to your business.
Our approach
QA works best when it starts before the final week.
Testing is cheapest early. We agree acceptance criteria with you, identify the risky journeys and integrations, and build checks into every release instead of leaving everything to the end.
Developers get defects they can reproduce, product owners get a straight answer on readiness, and customers get software that behaves the way it should.
What you receive
- Risk-based test plan
- Test cases for critical journeys
- Defect reports with reproduction steps
- Regression checklist for future releases
- Release readiness summary
The business case
Quality problems we help teams get ahead of
Every release breaks something old
New features quietly undo existing ones. Regression checks catch it before release.
It works on our phones
Users on other devices, screen sizes or OS versions see a different product. We test what they use.
Integrations fail silently
Payments, printers or third-party APIs misbehave under real conditions. We test the handoffs, not just the screens.
Who it’s for
Who our QA service is for
Teams without dedicated testers
Add structured QA without hiring a full in-house team.
Products approaching launch
An independent check before you put the product in front of customers.
Platforms with frequent releases
Regression coverage that keeps pace with your development cycle.
Systems with hardware or integrations
Kiosks, printers, POS and APIs tested in realistic conditions.
Capabilities
QA capabilities in detail
Functional testing
Check that the product does what the business needs.
- Test cases from acceptance criteria
- Business-rule and edge-case coverage
- Exploratory testing of new features
Regression and release checks
Make sure new work does not break existing features.
- Maintained regression suites
- Smoke tests for every build
- Release readiness sign-off
Device and browser coverage
Test on what your customers actually use.
- iOS and Android devices and OS versions
- Major desktop and mobile browsers
- Arabic and right-to-left layout checks
API and integration testing
Verify the handoffs behind the screens.
- API contract and response testing
- Payment, POS and printer integrations
- Offline, retry and failure scenarios
Worried about your next release? Let’s look at the risks together.
Request a QA assessment
In practice · Hospital Wristband Manager
Patient ID cannot wait for the Wi-Fi.
Patient identification has to stay dependable even when connectivity is limited or the admission desk is under pressure. A failed print at the wrong moment slows admissions and adds risk.
We delivered an offline-first wristband management application for patient identity printing, with workflow support for hospital information systems and compatible thermal printers.
- Flutter
- Dart
- Firebase
- HIS integration
- Thermal printing
How we deliver
How we test a release
Plan
Risks, critical journeys, devices and acceptance criteria agreed with your product owner.
Prepare
Test cases, test data and environments set up so testing can start as soon as a build is ready.
Test and report
Functional, device and integration testing, with every issue logged with severity and reproduction steps.
Sign off and learn
A readiness summary for release, and lessons carried into the next cycle’s regression suite.
Testing practices and tools
- Test plans
- Regression suites
- Device testing
- API testing
- Postman
- TestFlight
- Google Play testing
- UAT support
- Release reporting
Why ArrowTech
Why ArrowTech for quality assurance
Testers who understand delivery
Our QA team works inside the same delivery process as our developers, so testing fits the way modern teams ship.
Hardware-aware testing
We test kiosks, thermal printers, scanners and POS integrations, not just screens.
Clear, useful reporting
Defects come with evidence and reproduction steps; release reports give a plain answer on readiness.
Relevant work
The kinds of systems our QA has to cover.
Offline printing, POS and invoicing integrations, and a mobile app used by 10,000+ people.
Healthcare
Hospital Wristband Manager
Offline-first patient ID printing for hospital wristband printers.
- Flutter
- Dart
- Firebase
- HIS integration
Enterprise ERP
Wristband ERP Suite
Multi-tenant ERP for wristband and badge manufacturing, from order intake to ZATCA invoicing.
- Next.js
- TypeScript
- Supabase
- POS
Mobile apps
Deen Time
Muslim-focused screen-time and daily-focus app used by 10,000+ people worldwide.
- Mobile app
- Focus sessions
- Prayer
- Screen time
Client feedback
Clients on our testing and issue response.
FAQ
QA and testing questions.
Want to know how testing would fit your release cycle? Ask our QA team.
Ask about software quality assuranceCan you test software another team built?
Yes. Independent testing is a common request. We start by understanding the product and its requirements, then plan testing around the riskiest areas.
Do you do automated testing?
We focus on structured manual, device and API testing, and add automated checks where they give reliable value, such as API regression and smoke tests.
Which devices do you test on?
We agree a device and browser matrix based on your users, covering the iOS and Android versions and browsers that matter most.
How do you report issues?
In your issue tracker if you have one, or ours. Each issue includes steps, expected and actual results, environment details and screenshots or recordings.
Can QA join an ongoing project?
Yes. We can start with a quick assessment of the current release and build a regression suite as we go.
Contact ArrowTech
Release with confidence next time.
Tell us what you are building, how often you release and where problems tend to appear. We’ll propose a testing approach that fits.
Head office in Jeddah. Working with teams across Saudi Arabia and the GCC.
41503 - Palestine Commercial CenterJeddah, Saudi Arabia(+966) 12-617-7177info@arrowtech.sa